Quality is a central component of Acando’s daily operations. Quality concerns everyone in the Company, irrespective of whether their work involves the Company’s customers or within internal administration.
The issue of quality is always present, and an area that Acando constantly improves and develops. The relatively simple processes that Acando previously used have become gradually more complex. Expectations from customers increase, as do the levels of professionalism and efficiency that are required. Furthermore, development technology and flexible methods for systems development demand strong focus on defining quality assurance in Acando’s deliveries.
In a market that is exposed to competition, quality is a strong competitive advantage that the Company endeavours to strengthen. The most important focus for Acando’ quality policy is the management team’s commitment in all quality efforts with the objective of achieving strong customer satisfaction. It is however a joint responsibility for all employees to strive for customer contentment. Intellectual capital is documented and made available for all employees in Acando’s knowledgetransfer system, Atlas. Developing new methods or restructuring and strengthening existing systems are an important investment for the Company. This careful process demands both time and precision. But it is worth the effort in view of the excellent results gained: effective commitment with customers, greater accuracy in deliveries, and more flexible processes.
Acando Ltd is committed to living up to the quality parameters – which has been recently recognised through the ISO 9001 accreditation of Acando Ltd.